Assistance Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Response Guarantee

  • Our crew of techs will do their best to answer to your help inquiries within up to 1 hour. If, however, the difficulty you have experienced needs the help of our Administrators’ =Dept,= we’ll address the ticket to the person in charge and will submit a reply to tell you.

  • Top quality support service
  • Professional Customer Support Service

  • We offer you 24/7/365 tech help and support by using a ultra–fast ticketing platform integrated into your Control Panel. You may e–mail us anytime about any of the programs that come pre–installed on the virtual server, which include the selected Linux OS version, the server admin panel and our in–house made Control Panel.

  • Intuitive help center
  • A Descriptive Help Zone

  • In the Control Panel that comes without charge in your virtual server, you can find a practical Help zone, that includes all that you should learn about taking care of your web pages and apps. We have added a wide selection of how to articles and video training that present the fundamental web site managing responsibilities in an easy to comprehend manner.