1 hour ticket response
Quick support is our leading concern and that’s why we have a team of competent customer support engineers who are prepared to provide a rapid answer to any question that you could possibly have. Just open your support ticket from the Control Panel and we will respond back to you within one hour in the worst case scenario. As a matter of fact, we work hard and aim for a 20–minute trouble ticket response time.
A First–Rate Client Support Service
Each member of our client care staff has several years of experience in the hosting services sphere and almost all of them have worked for us for at least 5 years. They are all prepared to answer all your requests in the most proficient manner possible.
An Easy–to–Browse Help Center Section
To help you find a quick hint on how to use a specific service, we have incorporated a really user–friendly Help Center section in our Control Panel. You can browse through an immense selection of web hosting account administration articles and website management articles, take a look at our F.A.Q. section or check our step–by–step video tutorials.