Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • You can find almost all the answers to your questions in the intuitive Help Center built into Webtake’s Control Panel. It offers a detailed knowledgebase with frequently asked questions and detailed instructional articles prepared by our capable help desk support staff.

  • Top quality support service
  • Tutorial Video Clips

  • We have prepared a selection of how–to video tutorials that visually show how to solve a typical problem associated with your hosting services account. You will find the tutorial videos in the Help Center.

  • Intuitive help center
  • A 1–Hour Ticket Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24/7 client care service and include a 60–minute support ticket response time guarantee. Our proficient tech support engineers will be available to you 24–7 and will solve any problem that you could possibly come across within maximum one hour after the trouble ticket submission. In the majority of cases, an answer will be given to you in less than twenty minutes.