Tutorial Video Clips
We have prepared a selection of how–to video tutorials that visually show how to solve a typical problem associated with your hosting services account. You will find the tutorial videos in the Help Center.
A 1–Hour Ticket Response Time Guarantee
All our semi–dedicated servers are backed up by a 24/7 client care service and include a 60–minute support ticket response time guarantee. Our proficient tech support engineers will be available to you 24–7 and will solve any problem that you could possibly come across within maximum one hour after the trouble ticket submission. In the majority of cases, an answer will be given to you in less than twenty minutes.