Customer Support Channels
A 1–hour Response Guarantee
Offering excellent quality support on time is our high priority, so we back up each hosting services plan with a one hour ticket answer guarantee. The moment you send a ticket or drop an e–mail, our user tech support staff will do their best to give the most satisfactory resolution for your issue and to give you help and advice quickly.
A Top–quality Support Service
Our assistance service is offered by a team of proficient experts who are able to respond to your query straight away. It is easy to make contact with the technical support team by starting a help and support ticket from your Control Panel or by sending us an e–mail. On business days, you may as well contact us on the phone or make use of the online chatting option.
An Intuitive Help Section
Should you require support while operating within the Control Panel, it is possible to always simply click the Help control key and pick your question in the variety of articles that will come up. We have also turned most of the posts into video lessons. The collection of instructional videos will come up if you click on the Videos button available in each section.