Help and support Channels

  • Video Tutorials
  • Video Guides

  • Learn right away the right way to modify a document or move a database from our collection of how–to video tutorials.

  • F.A.Q.
  • A F.A.Q. Section

  • Our Help Center contains a long list of Frequently Answered Questions that include all the sections of our Control Panel.

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  • Ticketing System
  • A Ticketing System

  • You can write to us all the time through the ticketing platform regarding any question you might have related to our products and services.

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Forms of Assistance

  • Shared Hosting Support
  • Hosting Help and Support

  • If you need assistance administering your hosting services account, or need more resources for your sites, just let us know and we’ll give you the most suitable resolution.

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  • VPS Hosting Support
  • VPS Hosting Help & Support

  • If you run into issues utilizing your SolusVM admin panel, or with any of the free applications the VPS has been pre–configured with, just contact us.

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  • Dedicated Hosting Support
  • Dedicated Web Hosting Support

  • If you need to get expert guidance from an administrator or would like to enhance the setup of your dedicated hosting server, just let us know.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We have a team of trained technicians ready to help you with anything at all connected with your semi-dedicated server. They are on hand 24/7 throughout the year.
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