A 99.9% Server Uptime
We have set up our hosting platform using reliable hardware and strongly customized software. Our administrators have installed a customized version of SELinux on each of our servers to guarantee the highest level of security and dependability. We’ve set up a number of DDoS prevention tools together with highly effective firewall programs to make sure our internal network is impregnable and safe.
All hosting services plans come with a 99.9% server uptime guarantee. And no matter which datacenter you choose, the guarantee stays unchanged.
A 99.9% Network Uptime
To be able to offer an exceptional hosting service, you can scarcely rely on the default network configuration in a datacenter. We have built our own custom network in order to ensure a faster–than–the–speed–of–sound connection speed with the rest of the world.
And thanks to this, irrespective of which datacenters you select: our US data center, our UK data center, in our data center FI, in our Eastern Europe data center or our AU data center, you can enjoy a guaranteed 99.9% network uptime. And this guarantee is available with all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. If you’re not content with our hosting services, or if you find them insufficient, or if you decide that you need to have a VPS hosting rather than a cloud hosting account – you will receive a reimbursement, no questions asked.
All domain name registrations are nonrefundable, but you will continue to maintain full control over your domains even when you delete your hosting account with us.
24/7 Technical Support
We’ve meticulously picked each single member of our 24x7 support staff to make certain that we can offer the best possible support service that you can possibly get. Each of our techs has many years of experience dealing with hosting accounts behind his back, hence they know very well what they are doing. Plus, they’re available 24–7–365 – you can get in touch with them whenever you want and they’ll reply as quickly as possible.
Their average ticket response time is less than twenty minutes, whereas with other web hosting providers you are forced to wait around for days. Moreover, we offer you a 1–hour response time guarantee. No matter what happens, your inquiries will be replied to within one hour.